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GMR-led Hyderabad International Airport commissions new baggage belt at domestic arrival terminal

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GMR Hyderabad International Airport Ltd. (GHIAL), which operates the Rajiv Gandhi International Airport (RGIA) here, has commissioned a new baggage belt at the domestic arrival terminal to ensure better baggage delivery for  passengers. 
 
The development of the new baggage reclaim belt at the airport was taken up under the airport's ‘#PassengerisPrime’ programme aimed at delivering an enhanced airport experience to passengers using the airport, a press release from GHIAL said.
 
The release said Hyderabad Airport had registered a growth of 27% in both domestic passenger traffic and domestic air traffic movements in FY2016-17 over FY2015-16, which is the highest among all metro airports in India.
 
The new 60 metre long baggage belt at Domestic Arrivals will help to effectively distribute the baggage loads, especially during peak hours and would speed up the baggage delivery to arriving passengers, it said.
 
Mr. S G K Kishore, CEO, GHIAL, said, “We are committed to ensuring maximum convenience for passengers at Hyderabad airport. While the surge in passenger traffic at the airport gives us an opportunity to serve a larger number of our customers, it also inspires us to keep enhancing our facilities to add comfort to their journey. Under our signature #PassengerisPrime programme, it is our endeavor to continuously provide better offerings to passengers - the commissioning of the new baggage belt is one such effort. In fact, we are already working on a comprehensive upgrade our overall Baggage Handling System, and further improvements will be commissioned very soon which, would significantly increase the throughput capacity of the system.”
 
Hyderabad Airport had launched the #PassengerisPrime programme in April this year as a platform hosting a series of new initiatives and measures aimed at delivering an enhanced level of experience and service to the passengers using Hyderabad Airport. 
 
Under this initiative, GHIAL has introduced India’s first Express Security Check Area for domestic passengers flying without any check-in bags, a concept that is now being considered for adoption across the country. Passenger Service Associates have also been deployed at various locations of the airport under this programme to provide assistance to passengers with special needs such as expecting mothers, ladies travelling alone, women travelling with infants, senior citizens and passengers with reduced mobility, among others.
 
GHIAL is a joint venture company promoted by the GMR Group (63%) in partnership with Government of India (13%), Government of Telangana (13%) and Malaysia Airports Holdings Berhad (11%). The company was incorporated to design, finance, build, operate and maintain a world class greenfield airport at Shamshabad, Hyderabad. Hyderabad airport was commissioned in a record time of 31 months in March 2008, with an initial capacity of 12 million passengers per annum (MPPA) and 1,50,000 MT of cargo handling capacity per annum. The project has the flexibility to increase capacity to accommodate over 40 MPPA and shall be developed in a phased manner, the release added.
 
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