Railways make "Jan Sadharan Ticket Booking Sewak" scheme more flexible

The Ministry of Railways has modified its "Jan Sadharan Ticket Booking Sewak" (JTBS) scheme to make it more flexible, give more benefits to the operators and improve the sale of unreserved train tickets in city areas.

The Railways had introduced the JTBS scheme in 2008 to appoint "sewaks" in various parts of big cities for the issue of unreserved tickets through its computerised Unreserved Ticketing System (UTS).

Under the new guidelines, which have become effective from August 26, 2010, the JTBS operators will be allowed to renew season tickets. Each season ticket will be treated as a single ticket/single passenger for the purpose of levy of service charge.

The service charges to be realized by JTBS shall be Re l per passenger instead of Re 1 per ticket.

According to an official press release, the bank guarantee has also been reduced to Rs 20,000 from Rs 40,000 and the security deposit from Rs 15,000 to Rs 5,000.

JTBS operators have been permitted to operate one additional counter, provided the sale of tickets is more than 800 per day on each counter for at least a period of one month. They have also been allowed to shift from the original location to a new location at their own cost with a view to increase sale of tickets.

The release said the present tenure of contract of two years is enhanced to three years, renewable by a tenure of three years subject to satisfactory performance of the JTBS operator and if the operator abides by all other terms and conditions prevailing at the time of renewal.

These instructions will be applicable to all JTBS operators including those who are existing JTBS licensees and also those who are appointed as outcome of the ongoing selection process.

The Centre for Railway Information Systems (CRIS), a public sector undertaking under the Ministry of Railways, has been asked to make necessary modification in the software accordingly, the release added.


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